The PSTN & ISDN Switch Off

Ever since 1876, the PSTN network has been in operation. The network ensures we can all access communication methods that are fit for purpose. Until now, the PSTN network has served millions of users. With technological advancements growing increasingly quick, it’s no surprise the network is becoming redundant and inefficient.

From 2025, the PSTN network is reported to reach end of life and cease to exist. While this network comprises single lines, it also supports several other products like ISDN2 and ISDN30. Openreach will stop the sale of these services in 2023, and the products will cease around December 2025. Alternative solutions will need to be in place to avoid disruption to your organisation. 

What should I be doing to prepare for the ISDN switch off?

The telephone network comprises single copper lines, which is becoming unfit for how we communicate in our modern world. VoIP (Voice over Internet Protocol) services are increasingly popular but require a reliable internet connection to run seamlessly. VoIP is the new breed of telephone communication, allowing you to be flexible and work remotely.

If your telephony is currently running on PSTN or ISDN, we recommend starting to migrate onto the VoIP network. You can speak to a member of our team who can assure you of all the information you need and get a free quote, considering your requirements. 

What happens with my internet?

More than likely, your internet will be running over the same copper line as your phone line. Therefore your provider will be contacting you in due course to arrange the migration of this service.

Your broadband is crucial to the PSTN and ISDN switch off, meaning that you will require a single-order broadband connection to stay in communication. Single-order broadband is an internet connection that does not require a telephone line and will be the new way of working post-2025.

What’s the timescale for the ISDN Switch off?

In 2023, BT Openreach reports that they will not be supplying any new PSTN lines or ISDN. Begin your preparations for the ISDN switch-off today. Contact us to arrange your review.

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