There’s a better way to work together
Here at VS Group, our entire operation has been designed to ensure we provide you with the best solution for your needs. We support our customers with future-proof services and connectivity that give you the ability to spend more time on what matters most, your customers. But our support doesn’t end there, we give back to our community and act as patrons for our third sector customers, regularly donating to causes both locally and at the national level.
Helping charities communicate more clearly
We’re the telecoms company charities trust. Our wide portfolio – and even wider experience – let us create the bespoke package that’s perfect for you. On average, our solutions save charities 30% compared to current technology spend, which means more money for the causes you care about.
Book a meeting to find out what VS Group can do for you.
Helping SMEs communicate more clearly
We’re the business telecoms provider SMEs trust. Our wide portfolio – and even wider experience – let us create the bespoke package that’s perfect for you. On average, our solutions save organisations 30% compared to current technology spend. That means more money for growth.
Book a meeting to find out what VS Group can do for you.
EXPLORERS TOGETHER
Working together: the VS Group difference
We share your passion for making a difference
Well, for a start, we’re specialists in telecoms and connectivity solutions and we’ve spent the last decade helping over 500 organisations adopt IT infrastructure that drives efficiency while reducing cost.
On average, our solutions save operations 30% of their technology spend. That means more money for the causes you care about.
But you don’t have to take our word for any of this. Our happy customers help tell the story, as do our awards. In fact, we’ve been named Best Telecommunications Provider to the Charity and Voluntary Sector for two years in a row.
EXPLORERS TOGETHER
Let’s explore IT together
Charities are under enough pressure as it is without the added burden of managing your IT, even if the right telecoms solutions can simplify your life. At VS Group we specialise in everything from unified communications and connectivity to VoIP, charity telephony and mobile. That means we can consider a broad range of solutions and design a solution that considers every aspect of your needs, including a range of complementary services, including hardware and software maintenance, cloud services and security.
In a word, we’re a one-stop-shop, giving your charity everything it needs, and nothing that doesn’t benefit your organisation. We’ll be your trusted IT advisor, helping you explore the latest and most relevant technologies.
VoIP (Voice over IP) makes business telephony easier, cheaper and flexible. Plus, plug and play functionality means it’s up and running in a matter of minutes, with apps to guarantee your team never misses a call.
In the digital world, connectivity is at the heart of everything you do. We’ll work with you to make sure you have the right broadband service, at the right price, to meet your digital needs – now and in the future.
Your team needs to be contactable anywhere. Our SIM only and mobile tariffs (including the latest handsets) are specially designed with SMEs in mind, giving you the right mix of flexibility, functionality and cost.
Whatever your IT challenge, we’ll take the strain. Other services include basic lines and calls, SIP Trunking, and a range of IT services that take away the headache of managing and securing your vital IT infrastructure.
ABOUT VS GROUP
Why VS Group?
Reduce costs through our lowest price guarantee.
A wide portfolio, so you get the bespoke solution you need.
ISO 9001 accredited.
A decade of serving the sector. Flexible, future-proof solutions. Dedicated, proactive account management.
Award-winning UK-based support.EXPLORERS TOGETHER
Our Partnerships
ACEVO Premium Partner
VS Group is proud to be an ACEVO Premium Partner, and their preferred Telecoms supplier. ACEVO is the Association of Chief Executives of Voluntary Organisations. More than just a membership but a community of civil society leaders who understand the importance of peer support and advice. ACEVO offers members access to networking opportunities, personal development, mentoring, training and job opportunities, amongst other things. ACEVO’s biggest strength is its network of members, who lead change throughout Britain.
Forever Manchester
We work closely in partnership with Forever Manchester, making a monthly donation of up to 1% of our monthly recurring revenues from all new customers that fall under our business division. Forever Manchester is the only charity that raises money to fund and support community activity across Greater Manchester. They champion local people doing extraordinary things together. And when advice, encouragement and funding are needed, Forever Manchester is there to provide a hand up to support them.
Our approach
We know how challenging running a business, charity or non-profit can be. With a decade of experience and over 500 customers, we’ve refined our approach to give you the best technology, at the best price, in the most straightforward way.
We don’t supply generic one-size-fits-all solutions. We talk to you (we love to talk), ask questions, and match budgets to current needs and future ambitions. Trust us, we always identify potential savings. Then we’ll design a solution based around your requirements and budget, not what’s best for us. We’ll explain everything and won’t do anything until you fully understand the reasoning behind our decisions.
In an ideal world we’d all have 1Gb fibre leased line connectivity and the latest all-singing, all-dancing unified communications. But that might not be what you need. That’s fine. We’ll use our experience and contacts to get you the very best technology for you. We understand the balancing act that every organisation has to perform, and our solutions always include the best possible combination of technology, service and price.
The best part of working with VS Group is that our relationship doesn’t end once your solution is installed. We want to work with you to continually optimise your infrastructure and put strategies in place that protect your IT solution proactively, stopping issues before they become problems. You want a partner that you can trust always has your back and we’ll always be on-hand to help you stay in control of your investment.
CUSTOMER CASE STUDY
We’re proud of our solutions
More than most organisations, charities must ensure that the money they invest is well spent. Learn how VS Group significantly reduced costs at Cambridge and District Citizens Advice by equipping them with a simple yet fully featured hosted voice service. Not only improving service provision and data protection but also providing staff and volunteers with more flexibility.
Our values
You can trust us to be open, honest and transparent in our services and pricing, and to always share best practice.
We’re passionate about being a dependable partner, and helping organisations thrive through the adoption of better technology.
We’re committed to delivering excellent service, and giving our customers the support they need.
EXPLORERS TOGETHER
What’s new at VS Group
Discover the latest news and views from VS Group
What does successful charity communications look like?
With over 10 years under our belt, we know exactly how charities can evolve their communications and find a more modern way of working. How? Well, here at Voluntary Sector Communications Group, we’ve worked with more than 500 charity customers, helping them get more...
Why VoIP is a Must-have for Hybrid Working Charities Communicating in 2022
This blog will discuss the most common form of technology – VoIP or Voice over Internet Protocol – and the positive impact it can have on your charity, especially if you’re exploring hybrid working strategies for your team! So, let’s start with the basics…What is...
Charity hybrid working in 2022 – do charities need to change the way they communicate?
The pandemic had an immense impact on the UK and almost every third sector organisation, prompting teams to work from home almost overnight.
Patrons together
At VS Group we’re committed to being good corporate citizens – and to giving something back.
We give monthly cash donations, plus larger donations of money or services. Staff are encouraged to volunteer and are given paid time off to work for charitable organisations.
We donate up to 1% of our monthly recurring revenues to our partner, Forever Manchester, for all new customers that fall under our business division.
We offer a safe, diverse working environment and promote a culture of mindfulness. We aim to minimise stress for staff and promote physical and mental wellbeing. We encourage training and self-development.
EXPLORERS TOGETHER
Let’s explore new opportunities together
