We can act as guardians for your IT infrastructure

From working from home to cybersecurity, cloud services to data back-ups; the digital footprint of your operation is growing, as are the number of threats it faces. Together, we can find a solution that frees your time to focus on your organisation, while we manage your digital services and ensure your data remains safe and secure.

EXPLORERS TOGETHER

We’ll be your complete IT advisor

VS Group will take the IT strain – freeing you up to concentrate on your cause

Charity and non-profit leaders have enough to worry about without thinking about IT. That’s why VS Group aims to provide a complete IT service for third sector organisations and small businesses. The last thing you need is to have to deal with multiple suppliers for connectivity, communications, cabling, maintenance and more. Instead, VS Group offers a one-stop-shop for your core IT infrastructure, which means one point of contact, one invoice to deal with, and one highly dedicated support team if anything goes wrong.

In short, we’re here to simplify life for charities and similar organisations. We’ll offer you the best technology at the best price, and have it up and running in the shortest possible time. If you want us to, we’ll secure and maintain your solution through our managed IT services. Our proactive account management will keep an eye on the changing technology landscape and suggest better or more cost-effective solutions as they become available.

We’ll be your trusted IT supplier or your outsourced IT team – it’s entirely up to you. Here are the other products and services you can get from VS Group.

The benefits of our charity telephony solutions

Feature rich. Never miss an important call or message.

Scalability. Add new extensions when you need them.

Trusted Samsung technology.

INTRODUCING Charity telephony

Charity telephony

Charities that make and receive a large number of calls can benefit from our feature-rich and cost-effective Hosted Voice Platform. We’ve partnered with Yealink & Cisco Webex to deliver and support the Yealink T4 & T54 range, which brings next-generation communications to small and medium-sized organisations.

Our hosted voice platform is easy to deploy and can accommodate up to 1,000 extensions. A range of features – including call waiting, voicemail to email and auto attendants – ensure your organisation never misses another important call. The solution is easy to scale to meet the requirements of a growing organisation.

INTRODUCING Complete IT Support Services

IT Support Services

Let VS Group take away your IT challenges. By offering a complete IT support service tailor made for charities, non-profits and small businesses, we free up your teams for other tasks. We’ll create bespoke solutions based on your requirements, and make sure they’re securely and compliantly maintained and managed.

VS Group offers flexible Support Contracts, tailored to suit your business – these may include an emergency out of hours element or a set number of on-site visits during the year. In addition, there is a standard daily rate for on-site support.

Full Technical Support to Includes – Networks, VPNs & Hardware.

Software Support to Includes:

Windows 2016 Server, Windows 2019 Server
Windows 2012 Server, Exchange Server 2013
Windows 2008 Server, Small Business Server 2008
Windows 2003 Server, Small Business Server 2003
Windows 2000 Server, Small Business Server 2000
Windows NT, Unix, Netware
Windows 95, 98, ME, XP, Vista, 7, 8, 8.1 and 10
Microsoft Applications
Back Office Applications

We pride ourselves in responding to support calls promptly and providing monthly reports outlining problems, fixes and response times.

By tapping into VS Group’s one-stop-shop for IT and communications, you also simplify budgeting and administration. We’ll give you one point of contact, one invoice, and one highly responsive support team should you ever have an issue. We also offer a compliant cabling service: planning, supplying and installing cabling that meets all legal requirements.

Benefits of our IT Support Service Package

- - - - Concentrated collection of Highly Technical Expertise & Knowledge
      - Reduction on Company payroll costs
      - Increase in the availability of technical expertise
      - Draw on experience and knowledge gained from a wide range of business environments
      - An understanding of your specific Organisational requirements
      - Training costs kept to a minimum

Other services

Photocopiers

As a Toshiba Certified Partner, we supply a range of industry-leading Toshiba photocopiers at reduced cost.

Our Partners

“The phone systems are very easy to use and offer many options for users and administrators alike. VS Group gave our company great support in understanding all options to cover our business needs. Fantastic customer service and high technical knowledge.”

Darren Street, Partner Plus Media

“Jim from VS Group made our move seamless. We had telephones and internet connections in place on the day that we reopened. Jim went above and beyond to ensure that nothing was left to chance and sent us a lovely congratulations message on our opening day. Based on our experience, I would not hesitate to recommend them.”

Karen Christie, CEO at Swan Women's Centre

“They offered a great platform and helped me grow my business. Service has been second to none, helping me to set up remotely. Each query that has come up so far has been dealt with immediately, and I would highly recommend VS Group.”

Kyle Bonar, Lancashire Eco Solutions Ltd

“We are delighted with our new system, and we are pleased that we can now save money which can be put towards our core work and mission.”

Spokesperson at Southwark Cathedral

“VSG Comms have been different from other companies since the first inquiry, they responded to us straight away regarding the systems. They came out and had a meeting, showing us exactly what to do and how things would be implemented and what the system could do for us.”