How VoIP Assisted the Remote Working Revolution

It will come as no surprise that there has been an increase in working from home over the past year. Thanks to the various lockdowns, 60% of the UK’s adult population worked from home in 2020.

But it’s not just a temporary measure. Around 26% of British people plan to work from home, whether full- or part-time permanently. That’s led to many people discussing how 2020 has started a ‘remote working revolution’.

In short, both employees and employers have discovered the benefits of working from home, persuading more of them to adopt it permanently. That’s thanks, in part, to VoIP technology – as this post will discuss.

Vive la Révolution

Long ago, in the halcyon days of 2014, a Stanford University study found that those working from home were 13% more efficient than office workers. That same study showed that people are less likely to ‘skive off’ work if they can do it from the comfort of their home. Not to mention, it decreased attrition – meaning fewer people were retiring/quitting and then not being replaced.

It’s more accessible, too. People with disabilities have more doors open to them if they are allowed to work from home – and parents and carers have more childcare flexibility. Working from home is a step forward to a better, smarter future. And a big part of all of that is down to improvements in technology.

Benefits of VoIP

Voiceover Internet Protocol (VoIP) is, in very basic terms, when you make phone calls through the internet. You can switch from your office to your house more easily than ever before, with minimal fuss. In fact, a whole team could switch between the office and remote work, without any issues.

You don’t need to give out your personal phone number – that’s assuming you even have a landline, as that tech has been decreasing in usage – because the same number will still work from outside of the office. Not so long ago, it would have been impossible to imagine.

Theoretically, this technology was invented in 1973, but it wasn’t really able to be put into practice until 1995. It was supposed to be a way to save money on long-distance and international telephone charges. But it soon blossomed into a truly integral part of the modern working experience.

Not just working from home, the ability to host lots of different people and make multiple phone calls at once is a massive boon in an office. And VoIP helps make that possible. It is almost always a cheaper way of hosting calls, and clearer, too, meaning it’s not just working from home that VoIP will be helping.

Switching to VoIP

With UK business landlines scheduled to be switched off by 2025, VoIP will become the go-to solution for office work and those based remotely. If you want to minimise this switch’s impact on your organisation – or just stay ahead of the game with remote working – VS group specialises in VoIP solutions for charities and small businesses.

Why not join the revolution? Get in touch with us today to talk about your requirements with a VoIP expert.


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