There’s a better way to work together
Here at VS Group, our entire operation has been designed to ensure we provide you with the best solution for your needs. We support our customers with future-proof services and connectivity that give you the ability to spend more time on what matters most, your customers. But our support doesn’t end there, we give back to our community and act as patrons for our third sector customers, regularly donating to causes both locally and at the national level.
EXPLORERS TOGETHER
Working together: the VS Group difference
We share your passion for making a difference
With plenty of alternatives around, why choose VS Group for your IT and Telecoms needs? Well, for a start, we’re specialists in telecoms and connectivity solutions. We’ve spent the last decade helping over 500 organisations adopt IT infrastructure that drives efficiency while reducing cost.
And we really are committed to your cause. We choose suppliers and network operators with your needs in mind, so that we can give our customers the most relevant technology at the best possible price. On average, our solutions save operations 30% of their technology spend. That means more money for the causes you care about.
Our support lasts all the way from implementation to end of life too. We know the challenges you face and the solutions you need.
We’re always on the end of the telephone or email if you need us. With our history as a specialist telecoms company, our values are based on openness, transparency and professionalism with you, our customer as our priority.
We support the sector in another way, too. We’re passionate about charities and the good they do. Every month we donate to a different charity, and we reserve a budget to contribute to wider campaigns, either through cash donations or donations of goods and services.
But you don’t have to take our word for any of this. Our happy customers help tell the story, as do our awards. In fact, we’ve been named Best Telecommunications Provider to the Charity and Voluntary Sector for two years in a row.
ABOUT VS GROUP
Why VS Group?
The benefits of working with VS Group
Reduce costs through our lowest price guarantee. Flexible, future-proof solutions. A wide portfolio, so you get the bespoke solution you need.
Dedicated, proactive account management.
ISO 9001 accredited.
Award-winning UK-based support. A decade of serving the sector.EXPLORERS TOGETHER
Our Partnerships
ACEVO Premium Partner
VS Group is proud to be an ACEVO Premium Partner, and their preferred Telecoms supplier. ACEVO is the Association of Chief Executives of Voluntary Organisations. More than just a membership but a community of civil society leaders who understand the importance of peer support and advice. ACEVO offers members access to networking opportunities, personal development, mentoring, training and job opportunities, amongst other things. ACEVO’s biggest strength is its network of members, who lead change throughout Britain.
Forever Manchester
We work closely in partnership with Forever Manchester, making a monthly donation of up to 1% of our monthly recurring revenues from all new customers that fall under our business division. Forever Manchester is the only charity that raises money to fund and support community activity across Greater Manchester. They champion local people doing extraordinary things together. And when advice, encouragement and funding are needed, Forever Manchester is there to provide a hand up to support them.
Our approach
We know how challenging running a business, charity or non-profit can be. With a decade of experience and over 500 customers, we’ve refined our approach to give you the best technology, at the best price, in the most straightforward way.
We don’t supply generic one-size-fits-all solutions. We talk to you (we love to talk), ask questions, and match budgets to current needs and future ambitions. Trust us, we always identify potential savings. Then we’ll design a solution based around your requirements and budget, not what’s best for us. We’ll explain everything and won’t do anything until you fully understand the reasoning behind our decisions.
In an ideal world we’d all have 1Gb fibre leased line connectivity and the latest all-singing, all-dancing unified communications. But that might not be what you need. That’s fine. We’ll use our experience and contacts to get you the very best technology for you. We understand the balancing act that every organisation has to perform, and our solutions always include the best possible combination of technology, service and price.
The best part of working with VS Group is that our relationship doesn’t end once your solution is installed. We want to work with you to continually optimise your infrastructure and put strategies in place that protect your IT solution proactively, stopping issues before they become problems. You want a partner that you can trust always has your back and we’ll always be on-hand to help you stay in control of your investment.
CUSTOMER CASE STUDY
We’re proud of our solutions
More than most organisations, charities must ensure that the money they invest is well spent. Learn how VS Group significantly reduced costs at Cambridge and District Citizens Advice by equipping them with a simple yet fully featured hosted voice service. Not only improving service provision and data protection but also providing staff and volunteers with more flexibility.
Our values
You can trust us to be open, honest and transparent in our services and pricing, and to always share best practice.
We’re passionate about being a dependable partner, and helping organisations thrive through the adoption of better technology.
We’re committed to delivering excellent service, and giving our customers the support they need.
EXPLORERS TOGETHER
What’s new at VS Group
Discover the latest news and views from VS Group
Will VoIP Work with Mobile Broadband?
VoIP requires a reliable internet connection to make and receive calls. Find out whether mobile broadband can provide that in our quick and easy guide.
VS Group Joins Kickstart Scheme
VS Group has joined the nationwide Kickstart Scheme and has committed to providing several 16-24-year-olds on Universal Credit six-month job placements at our offices in the North-West.
How to Make Sure Your VoIP Is Secure
Concerned about VoIP network security? Discover three straightforward steps that you can take to ensure that your VoIP network is secure.
Patrons together
At VS Group we’re committed to being good corporate citizens – and to giving something back.
We give monthly cash donations, plus larger donations of money or services. Staff are encouraged to volunteer and are given paid time off to work for charitable organisations.
We donate up to 1% of our monthly recurring revenues to our partner, Forever Manchester, for all new customers that fall under our business division.
We offer a safe, diverse working environment and promote a culture of mindfulness. We aim to minimise stress for staff and promote physical and mental wellbeing. We encourage training and self-development.
EXPLORERS TOGETHER
Let’s explore new opportunities together